Abigail Wasimin

• Enhanced consulate services for American citizens abroad by providing accurate information and timely assistance.
• Maintaining detailed records of visa issuance, allowing for accurate reporting and analysis of trends in migration patterns.
• Prepare reports on consular activities regularly shared with supervisors for performance evaluation purposes.
• Provide exceptional customer service to foreign nationals, addressing their inquiries and concerns effectively.
• Liaise with other government agencies when required, facilitating interagency cooperation on complex cases or issues related to consular affairs.

• A full range of office management duties
• Supporting the Management Officer in all official and unofficial communication
• Provide administrative oversight for the E-Country Clearance.
• Collects and analyzes data to inform the Management Officer of areas for
  improvement.
• Supports the management officer in drafting and reviewing Mission Policies and Management Notices
• Tracks and archives all policies and advises when they need to be updated
• Manages and ensures the necessary logistics are coordinated with regards to official visits
• Coordinates across all Management section the development and implementation of Standard Operating Procedures
• Maintains Management Intranet sites, travel and emergency action applications
• Assist newly arrived American employees in complying with all requirements of Government of Suriname
• Liaises with the Consular section of the Ministry of Foreign Affairs
• Timekeeper for certain sections
• Back up travel arranger

• Monitoring the ISO quality standards at Management level within department Education
• Agenda Management for the manager of higher education
• Organizes the cluster meetings and attends those meetings and takes care of the minutes
• Performing substantive support activities for the education manager
• Planning, organizing and facilitating events such as International Nurses Day, World Teachers day, DACUM meetings.
• Supporting the training coordinators in monitoring student progress in the
  final phase of their studies (tracking theses)
• Support with planning and conducting exams

• Liaison of the board within the organization
• Assist in day to day communication between the managing board and the board of directors
• Plan board meetings and provide the minutes
• Drafting letters
• Dealing with confidential documents
• Keeping the archive

• data processing and organization
• email correspondence
• handling orders
• prepare letters and memos
• prepare advertisements

General task
Supporting the IT manager and department heads with various activities, including confidential matters. As well as thinking along with organizational and policy issues.

HR related tasks

• Taking care of personnel administration including registration of sick leave and leave administration.
• Keep track and archive of all personnel related documents
• Prepare memos and other documents for HR related requests
• Assisting with requests for promotions Drawing up job descriptions for the redesign of the IT department and attracting new employees (under the supervision of the IT manager)
• First point of contact for the department regarding CAO or HRM related questions
  

Administrative tasks

• Support for all department heads and lead officers in the IT department.
• Keeping the mobile file of the entire organization and other information regarding the IT division.
• Processing and checking invoices from external service providers and suppliers
• Administrative support for, among other things, ERP project.

Facility tasks

• Manage the availability of the conference room and ERP training facilities
• Prepare meetings and take care of the minutes.
• Prepare training and other project activities.
• Arranging other facilities and purchasing office supplies.

Communication tasks

• Ensure internal communication at divisional level
• Maintaining contacts with other divisions as well as external parties.

Supporting tasks

• Active participation within the IT management team.
• Provide support for projects within the IT division as well as other divisions and various workgroups.
• Assisting with the preparation of the IT Services budget
• Logistical support for, among other things, ERP project

Reporting tasks

• Assisting in compiling the reports from various divisions such as HRM, Executive Secretariat.
• Collecting, checking and managing division information and taking care of the processing into management information at the direction of the
  manager.

Application Management

• Managing the Service Management application TOPdesk
• Provide advice on the implementation of TOPdesk service management modules in various departments.
• Setting up TOPdesk for the various departments and giving work instructions.

• Coordinate activities of ICT Servicedesk and Servicedesk employees.
• Progress monitoring of all registered tickets.
• Monitor the purchasing process and all requests.
• Handle escalation cases.
• Checking all finished tickets for correct information, correct handling.
• Design ICT Servicedesk processes according to the needs of the organization
• Implementation of the TOPdesk service management tool and the management thereof.
• Responsible for purchasing material according to the applicable purchasing procedures.