Enthusiastic hospitality professional with can-do attitude and strong desire to provide top-level service to public. Over 4 years of experience as Night Auditor in busy hotel.
Overview
7
7
years of professional experience
Work History
Hotel Night Auditor
Flemings Mayfair
London
01.2019 - 09.2021
Front Desk Agent
Accor Group Of Hotels
London
02.2015 - 06.2018
Print daily shift reports
Count your drawer, and ensure it is at correct amount for beginning your shift.
Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Software knowledge FOLS , OPERA
Perform Night Audits reports
Print Guest Ledger (sort by rate)
Print the Credit Card Transaction Report.
Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
Ensure an accurate cashiering balance is performed at the completion of shifts.
To liaise closely with Gust service on information relating to rooms
To carry out any reasonable requests made by any member of the management