Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Athina Papadopoulou

Palma

Summary

Detail-oriented and multilingual Purchase to Pay professional with over 10 years of experience in finance, customer service, and administrative roles across international environments. Proven ability to manage high volumes of accounts, resolve billing discrepancies, and support global clients. Fluent in English, Spanish, and Greek, with strong organizational and digital skills.

Overview

20
20
years of professional experience

Work History

Finance P2P Agent

TUI Holding Spain
04.2022 - Current
  • Support internal and external stakeholders with financial reporting and controls for TUI Musement entities
  • Manage supplier accounts, process invoices, and resolve payment discrepancies
  • Respond to supplier queries and collaborate with destination offices and internal departments
  • Analyze account statuses, validate deposit/prepayment requests, and prepare accurate payment proposals
  • Maintain up-to-date supplier master data in coordination with the Master Data team
  • Ensure timely and correct execution of payments while proposing process improvements

Accounts Receivable Agent – Latin America Market

WNS Global Services
01.2019 - 03.2022
  • Handled over 300 customer accounts for the LATAM market
  • Created aging reports, coordinated payment plans, and resolved account discrepancies
  • Responded to customer inquiries and prepared monthly financial reports

Accounts Receivable Agent – Greek Market

Hotelbeds S.L.U
07.2018 - 12.2018
  • Managed Greek market accounts, conducted payment negotiations, and processed billing adjustments
  • Investigated discrepancies and collaborated with internal departments to resolve issues

CRC Client Operations Agent

Hotelbeds S.L.U
07.2016 - 07.2018
  • Handled requests from hotels and travel partners globally
  • Provided multilingual support (English and Greek) to resolve booking issues
  • Managed booking amendments, cancellations, and customer complaints following company protocols

Previous Experience in Greece

Unisea Shipping Ltd //IST S.A //Epivlepsi Daneion
01.2006 - 01.2015

Before relocating to Spain, I held various administrative and coordination roles in Athens, including positions such as Crew Coordinator & Executive Assistant at , Administrative Assistant at IST S.A., and Financial Advisor at Epivlepsi Daneion. These roles equipped me with solid experience in office management, crew logistics, financial advising, and supplier-client communication—foundations that support my current expertise in finance and operations.

Education

GED -

Technological Educational Institute of Athens
Athens Greece
06.2005

Skills

  • Positive attitude
  • Business correspondence
  • Customer service and care
  • Problem-solving
  • Organizational skills
  • Goal-oriented mindset
  • Industry expertise
  • Microsoft office

Languages

Greek: Native
English: C2 (Fluent)
Spanish: B2 (Advanced)

Timeline

Finance P2P Agent

TUI Holding Spain
04.2022 - Current

Accounts Receivable Agent – Latin America Market

WNS Global Services
01.2019 - 03.2022

Accounts Receivable Agent – Greek Market

Hotelbeds S.L.U
07.2018 - 12.2018

CRC Client Operations Agent

Hotelbeds S.L.U
07.2016 - 07.2018

Previous Experience in Greece

Unisea Shipping Ltd //IST S.A //Epivlepsi Daneion
01.2006 - 01.2015

GED -

Technological Educational Institute of Athens
Athina Papadopoulou